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Account Manager

This position can be based in Singapore or Kuala Lumpur.

If you have always been pondering whether Marketing is an Art or Science, or both, consider this role in clickTRUE.

Role: Account Manager

Enough of websites with bad user experience or advertising banners with mediocre copy! As an Account Manager within the Sales team, you are prepared to make this world a better place… digitally! Be it increasing online purchases for an ecommerce store, getting subscribers for a online service or driving awareness for a brand or product, we are looking for a smart, detail-oriented, customer-service focused individual to help our clients to achieve their marketing objectives.

Beyond that, you will:

  • Serve as the client’s primary point of contact for digital campaigns — meeting and exceeding client expectations is priority.
  • Work closely with the Sales Consultant and other cross-functional teams to manage and launch client’s campaign on time.
  • Develop a thorough understanding of internal tools and processes, and become an expert on our core service offerings to clients.
  • Understand the needs of clients and translate requirements into campaign briefs for documentation.
  • Package up campaign reports — PowerPoint/Keynote/Google Slides experience a PLUS!
  • Handle queries and discussions on all things online related (it is that dynamic!) with clients and team-mates.

You will love this job if...

  • You are comfortable in meeting new people and making small talk even though deep down in you, you could be an introvert
  • You spend most of your free hours online and are itching to continue doing that while working
  • You have just obtained a tertiary education and want to apply your knowledge in the area of digital marketing (never mind that you have specialised in something totally unrelated...environmental studies perhaps?)
  • You get irritated with the user experience from some websites and you would want to make the world a better place by helping clients use the digital medium better
  • You write and speak well and you do generally get along ok with people (a balance between a total recluse and an incorrigible social butterfly)
  • You are meticulous and have an eye for detall and you are able to spot the error in this sentence
  • You get imbued with energy working independently while taking comfort that your team-mates are there for you
  • You are a fast learner and actually enjoy checking out new web applications
  • You understand the need of packaging and are obsessed about beautifying your presentation deck to look like those from Apple Keynotes
  • You can multi-task without breaking much of a sweat (assessed when you can keep focus and a smile while having clients, team-mates and managers asking for stuff to be done at the same time)
  • You have good time-management ability
  • You want to be always learning and evolving in your chosen profession 
  • You want and can make a significant contribution to the organisation you join.

Extra points when we assess your application if...

  • You are a marketer, with 1 to 3 years of experience, who embraces technology.
  • You have worked in a startup and understood what it meant by the term "multi-tasking".
  • You write, track and monetise your own blog or online property.
  • You can demonstrate that you are a right fit for this job in your CV.

What we offer...

  • A conducive environment to learn, work and grow.
  • Team-mates for you to get support and for your lunch outings.
  • Lunch time gym session with colleagues or a game of pool, right smack in our office. :)
  • Fun times together when we play as hard as we work. >_<
  • An organisation that is immersed in all things online.
  • Constant challenges and opportunities to prove yourself.
  • No politics. Open communication.
  • Competitive salary and benefits.
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